The short version: we use your WhatsApp number and messages only to plan your trip. We don't sell your information, we never ask for payment or ID details, and you can delete your chat history at any time by sending delete my data.
Viajapal ("we", "us") is an AI travel-planning assistant available on WhatsApp. You can reach us at hello@viajapal.com.
We don't collect payment details and we don't ask for passport or ID numbers. Please don't send them.
This website doesn't use cookies, analytics or tracking. It loads its fonts from Google Fonts, which receives your IP address when the page loads.
Only to answer your travel questions and keep track of your conversation. We don't sell your information or use it for advertising.
Viajapal may suggest hotels, tours, tickets or other services and link to the provider's website. Some of these are affiliate links: if you book through one, we may earn a commission at no extra cost to you. Bookings and payments happen on the provider's site, under their own terms and privacy policy.
We keep your conversation history until you delete it or it's no longer needed to help you plan.
Send delete my data to Viajapal on WhatsApp at any time and your conversation history is deleted immediately. You can also email hello@viajapal.com and we'll do it for you.
Depending on where you live, for example under the EU GDPR, you can ask to see, correct or delete your information, or object to how we use it. Email hello@viajapal.com to make a request. You also have the right to complain to your local data protection authority.
If we change this policy, we'll update the date at the top of this page.